Ciao! I turn user headaches into lightbulb moments.

Ciao! I turn user headaches into lightbulb moments.

I am currently a Growth Product Designer at Metro Markets, one of Europe’s largest B2B/B2C marketplaces, where I design to drive retention and repeat purchasing and I deliver solutions that serve thousands of businesses and customers across Europe every day.

For the past years I have focused on enterprise growth, customer experience optimization, process automation, and carrying work from early concepts stages through to final release to the users.

I am currently Product Designer at Metro Markets, one of Europe’s largest B2B/B2C marketplaces, where I design solutions that serve thousands of businesses and customers across Europe every day.

Design values

Over the past eleven years, I’ve been focused on shaping digital products that truly balance business goals with delivering real value to users. Most recently, my experience covers B2B, B2C, B2B2C, and D2C settings.

I operate right at the intersection where enterprise platforms, design systems, and customer experience meet.

My specialty is building solutions that streamline operations, scale globally, and just make sense to the people using them.

Scalability

I set the product vision, shape the strategy, and build the roadmap, making sure every team’s moving together toward the same goal. I turn big, sometimes messy business objectives into clear, actionable design steps. And I’m always scanning the horizon for new tech and UX trends, keeping our work innovative and sharp.

Ownership

I’m involved from the very beginning, right from those initial discussions about what we’re actually building, all the way through to launch and beyond. I take ownership across the entire design cycle, making sure nothing falls through the cracks. My work covers discovery and problem framing, where I actively collaborate with stakeholders and users to uncover real needs and opportunities. I move quickly from insights to ideation and concept development, translating what we learn into solid product directions. Then comes prototyping and testing. I make sure solutions actually work, refining them as we go. When it’s time to deliver, I work side by side with engineers, sweating the details to make sure the final product lines up with our vision. I also look after the design system, keeping everything consistent and scalable as we grow, and I’m hands-on with QA and release processes to ensure we hit high standards for usability and accessibility. In short, I’m there at every stage to maintain continuity and quality.

Perspective

Building great products is about respect: every decision I make goes beyond pure aesthetics or simple usability. I focus on accessibility, localization, and consistent experiences at scale. That way, the solutions I create remain relevant and intuitive, no matter where users are or how they access the product. That’s how you build something truly empowering for a global audience.

Scalability

I set the product vision, shape the strategy, and build the roadmap, making sure every team’s moving together toward the same goal. I turn big, sometimes messy business objectives into clear, actionable design steps. And I’m always scanning the horizon for new tech and UX trends, keeping our work innovative and sharp.

Ownership

I’m involved from the very beginning, right from those initial discussions about what we’re actually building, all the way through to launch and beyond. I take ownership across the entire design cycle, making sure nothing falls through the cracks. My work covers discovery and problem framing, where I actively collaborate with stakeholders and users to uncover real needs and opportunities. I move quickly from insights to ideation and concept development, translating what we learn into solid product directions. Then comes prototyping and testing. I make sure solutions actually work, refining them as we go. When it’s time to deliver, I work side by side with engineers, sweating the details to make sure the final product lines up with our vision. I also look after the design system, keeping everything consistent and scalable as we grow, and I’m hands-on with QA and release processes to ensure we hit high standards for usability and accessibility. In short, I’m there at every stage to maintain continuity and quality.

Perspective

Building great products is about respect: every decision I make goes beyond pure aesthetics or simple usability. I focus on accessibility, localization, and consistent experiences at scale. That way, the solutions I create remain relevant and intuitive, no matter where users are or how they access the product. That’s how you build something truly empowering for a global audience.

Work experience

+11 years

Senior Growth Product Designer

Metro Markets

Jul 2025 - Now

2023 - Now

Growth optimization across checkout and service portals, focusing on reducing friction in onboarding, repeat ordering, and key account personalization. Focusing on scalable B2B/B2C commerce experiences with measurable improvements to activation, retention, and conversion.

Lead Product Designer

Wongdoody

Jul 2023 - July 2025

2023 - Now

Led product design for enterprise clients including Siemens, Nokia, and Smart, with a focus on growth-oriented design. Specialized in experimentation, funnel optimization, and customer journey orchestration, from activation through monetization. Projects spanned CX/UX transformation, AI-supported experiences, and design system enhancements, with outcomes validated through A/B testing.

Senior → Lead Product Designer

Lufthansa Innovation Hub

Jul 2022 - Jul 2023

2022 - 2023

Designed global baggage-tracking and travel services during large-scale disruption. Focus on service blueprinting, concept testing, and rapid iteration for international markets.

UX Designer → Senior UX Designer

Wikimedia Deutschland

March 2020 - Jul 2022

2020 - 2022

Enhanced Wikidata and Wikibase platforms used by millions worldwide, improving accessibility, knowledge base tooling, and global community workflows.

User Experience Designer

Qunomedical

Jan 2018 - March 2020

2019 - 2020

Designed healthtech platforms for patient journey optimization, booking flow improvements, and scaling startup products through research-driven iteration.

Product Designer

Polifactory

Nov 2014 - Jan 2018

2014 - 2018

Collaborated with European research programs and companies on digital fabrication, healthcare, and mobility solutions.

mttcpz@gmail.com

Berlin / Naples

MattiaSorrentino

Copyright © 2025

mttcpz@gmail.com

Berlin / Naples

MattiaSorrentino

Copyright © 2025

mttcpz@gmail.com

Berlin / Naples

MattiaSorrentino

Copyright © 2025