Mattia Sorrentino - Product Design

About

About

I’m Mattia, Italian product designer with more than a decade of design experience, and roots in industrial and service design, which I studied in Milan. For the past 4 years, I’ve been focused on shaping digital products across B2B, B2C, and B2B2C models, always from both a business and a design perspective.

The questions driving my work are pretty consistent:

How do we create digital products that genuinely connect people and businesses?
How do we simplify complex processes so they can scale, but still feel human?
What does it take to grow products organically, not just force growth?
How can we build systems that are robust for enterprise, yet intuitive enough for anyone to use?

Throughout my career, I’ve partnered with a wide variety of organizations and industries: from Metro Markets, Europe’s largest marketplace, to global consultancies like Infosys, the digital hub of Lufthansa, and even Wikimedia, the world’s biggest open-source foundation.

All this experience has given me solid expertise in product strategy, enterprise platforms, product design, and customer experience, not to mention the flexibility to thrive in fast-paced, international environments. My specialty is end-to-end product design: from discovery and strategy through execution and release, with a focus on automation, design systems, and optimizing experiences at scale.

When I’m not working, I spend time 3D modeling and printing, and I’m active with NABU to support bird conservation, a personal passion that keeps me connected to nature. It even gets me thinking: what can we learn from how birds move, migrate, and adapt, when we’re designing digital systems for a connected world?

The questions driving my work are pretty consistent:

How do we create digital products that genuinely connect people and businesses?
How do we simplify complex processes so they can scale, but still feel human?
What does it take to grow products organically, not just force growth?
How can we build systems that are robust for enterprise, yet intuitive enough for anyone to use?

Real talk from real people

Jichin Thomas

Industry Principal at Infosys

Mattia can successfully guide any team generate innovative solutions and his commitment to projects is evident in the timely delivery of all tasks.

He maintains quick and transparent communication throughout, making sure that all team members were aligned all the time.

Additionally, his ability to keep the team on track and his proactive approach to problem-solving strongly contributed to the success of the project.

On the inter-personal front too I can vouch for Mattia being a very empathetic and compassionate colleague - a delight to work with!

Jani Hyvärinnen

Business at Infinera

I was particularly impressed with Mattia’s quite exceptional capability of active listening, ingesting new information probably faster than anyone else I can recall from the whole of my career, and his ability to synthesize all of observations – even minor ones – into concrete and actionable recommendations.

Léa Lacroix

Community at Wikimedia

I had the pleasure of working with Mattia on various projects for Wikimedia Deutschland: from the very first steps, Mattia demonstrated exceptional expertise in UX design, bringing a wealth of knowledge and creativity to the table.

His attention to detail and commitment to user-centered design principles ensured that our projects worked smoothly and the results met our expectations.

Raphael Favier

Engagement at Fluido

I had the opportunity to work with Mattia on one project during this year. On many occasions, he demonstrated his profiency in product design and his ability to manage challenging requests from our client. He also consistently demonstrated exceptional communication skills, both in written and verbal form.

Raphael Favier

Service EX at Fluido

I had the opportunity to work with Mattia and, on many occasions, he demonstrated his profiency in product design and his ability to manage challenging requests from our client.

He also consistently demonstrated exceptional communication skills, both in written and verbal form.

Working with him has been a real pleasure and I hope that we will be able to have more common projects in the near future."

Mralini D Costa

Head of CX at Siemens

When I worked with Mattia, he was focusing on conducting research and design around a Generative AI application for an internal sales initiative: developing a comprehensive strategy for feature improvements, considering business needs, design requirements, and product capabilities were essential in this context.

Mattia demonstrated exceptional skills and professionalism throughout the project.

His moderation skills, and guidance successfully lead the team to generate innovative solutions.

Saurav Saha

Head of Design at Infosys

One of the most remarkable aspects of Mattia was how he managed to bring together a diverse group of professionals, each with their own expertise and perspective.

Mattia’s leadership was instrumental in transforming a challenging project into a success: his ability to manage the workload efficiently, keep the team motivated, and simplify complex problems made the entire process smoother and more effective.

His proactive approach to problem-solving and his commitment to delivering high-quality results under pressure made a significant difference in the project’s outcome: in every sense, Mattia demonstrated the qualities of an exceptional leader, capable of turning challenges into opportunities and guiding his team to success.

Marina Fernandez

UX at Wongdoody

As an expert in product design, Mattia approaches every challenge with the design vision that takes into consideration not only the visual aspects but also the overall business and strategic goals.

This forward-thinking mindset has allowed our team to go above and beyond what our clients expected, delivering outstanding solutions that align with broader design and business objectives.

His innovative way of solving problems makes him pushing the boundaries of what’s possible in the design spectrum, always leading to impactful results.

Futhermore, Mattia is a natural motivator who creates an open and inclusive atmosphere.

He is not only an exceptional designer but also a natural leader who brings out the best in everyone he works with: his combination of empathy, expertise, design knowledge, and innovative problem-solving skills make him a great asset to any team!

Jan Dittrich

UX Researcher at Wikimedia

UXR at Wikimedia

I worked with Mattia at Wikimedia Deutschland e.V. as a fellow user researcher. Mattia has an in-depth knowledge of user research methods and was an excellent team member to work with. I want to particularly highlight his motivation to grow his knowledge and skills as well as his clear focus in what tasks are essential and need to be prioritized

Lisa Rutenburg

UX at Wongdoody

I was consistently impressed by Mattia's depth of expertise combined with his dedication to the team. He is skilled, thoughtful, dynamic and professional. His high standards and commitment to the team and the project were key to the project’s success.

To me, what sets Mattia apart is that he is not just a natural leader but also an empathetic mentor.
He consistently took the time to listen, discuss solutions, and answer questions, making himself available whenever needed. I deeply appreciated his interest in helping me and other team members grow, which created a collaborative and supportive environment.

All references

MattiaCapozziSorrentino